Frequently asked questions
When will I receive my order?
All orders have 1-2 business days processing time. Once your order is shipped, how long it takes to deliver depends on your shipping method selected at checkout. If you choose the free economy shipping option, your order will arrive within 3-10 business days, depending on your location.
Can I cancel or change my order once I've placed it?
We move quickly to get your order shipped out ASAP.
If you want to cancel or change your order, please send us an email to info@dihconcepts.com We will see what is possible if your order is still not shipped out.
How can I track my order?
All orders are shipped with a tracking number, this way you can track your order.
Keep in mind that it can take up to 48 hours before the track & trace is available.
