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Frequently asked questions
When will I receive my order?
All orders have 1-2 business days processing time. Once your order is shipped, how long it takes to deliver depends on your shipping method selected at checkout. If you choose the free economy shipping option, your order will arrive within 3-10 business days, depending on your location.
Can I cancel or change my order once I've placed it?
We start processing your order right away, and move quickly to get your order shipped out ASAP! So, unfortunately, we are unable to edit or cancel orders after they are placed.
But don't worry, if something doesn't quite fit, you can return it within 30 days.
How can I track my order?
All orders are shipped with a tracking number, this way you can track your order.
Keep in mind that it can take up to 48 hours before the track & trace is available.
What makes DIH Concepts' handmade keychains unique?
Our handmade keychains are thoughtfully designed to add a personal, stylish touch to your everyday essentials. Each piece is crafted with care using high-quality beads, charms, and durable hardware. Whether you're looking for a gift or a cute accessory, these keychains stand out with their playful charm and functional flair.
What materials are used in your handmade keychains and bag charms?
We use a variety of premium materials including glass beads, acrylic charms, resin accents, strong lobster clasps, and key rings. All our materials are chosen to be stylish, lightweight, and long-lasting.
Are your bag charms suitable for all types of bags?
Absolutely. Our bag charms are designed to clip easily onto purses, backpacks, tote bags, diaper bags, and even luggage. They’re a fun way to add personality to any bag and make it uniquely yours.
Are these keychains and charms good for gifting?
Yes! DIH Concepts’ handmade keychains and bag charms come beautifully packaged and make great small gifts for teens, friends, coworkers, or as bridal party favors. They're budget-friendly, meaningful, and full of character.
How big are the keychains and charms?
Sizes vary depending on design. They're large enough to stand out, yet lightweight and practical for daily use.